Primary Care

Patient Access AI Built for the Volume and Continuity of Primary Care.

Annual wellness, chronic-care check-ins, same-day sick visits, and refill requests all hit the same phone line. Salus sorts them in clinical context so your front desk stops triaging manually.

Onboarding first primary care practices now

Built For Primary Care Patient Access

The parts your front desk is fighting for.

24/7 Patient Access

Every call answered in under two rings — nights, weekends, holidays — with full primary care context.

Primary Care-Aware AI

Triage, scheduling, and follow-up rules built for how primary care practices actually run.

EHR-Native

Real-time eClinicalWorks write-back. Every action lands in the chart with full audit trail.

Direct Founder Access, From Day One

You'd be one of our first primary care practices. You get the person who built the system — not a support ticket queue.

Workflows

The workflows primary care practices actually run.

01

Same-Day Sick Visit Routing

Cough, fever, UTI symptoms, and med-refill sick calls get triaged and slotted into the same-day schedule based on provider availability and urgency — without a staff member picking up.

Same-Day Sick Visit Routing
Salus Engine
Live · Salus Engine
SalusReal-timeHIPAA
02

Annual Wellness & Chronic-Care Recall

AWVs, A1C follow-ups, blood pressure rechecks, and preventive screenings are recalled on the correct cadence — and booked on the call, not just reminded about.

Annual Wellness & Chronic-Care Recall
Multi-channel Reminder
Live · Salus Engine
SMS · VoiceWaitlist FillOpt-in Verified
03

Medication Refill Triage

Refill requests are verified against the chart, PDMP-checked when relevant, and routed to the provider with a clean approval packet — no more voicemail-tag with the pharmacy.

Medication Refill Triage
Live Triage
Live · Salus Engine
Urgency: HighRoute → MDeClinicalWorks
04

Insurance Verification & Referrals Out

Real-time eligibility on every visit, and outbound referrals to specialists tracked to completion so nothing falls off the schedule.

Insurance Verification & Referrals Out
Insurance Verified
Live · Salus Engine
EligibleCopay $35Prior-auth OK

EHR Integration

Native to the EHR you already run on.

Real-time booking, chart-write on every action, no rip-and-replace. eClinicalWorks is in production; other integrations available on request.

eClinicalWorks
Live · Real-time write-back
+ More Integrations
Jane, Athena, Epic, NextGen — available on request.

Built For This, Ready For You

Ready for primary care, from day one.

You'd be one of our first primary care practices. That means direct, hands-on access to the founder who's building this — every workflow tuned to how your practice actually runs, not adapted from a template.

Direct Founder Access

Not a support queue.

Every early primary care practice works directly with the founder. Workflows are built with you, not around a generic template. When something needs to change, it changes in days — not on a roadmap.

Start the conversation

FAQ

Primary Care — common questions.

Salus is configured to your same-day slot rules and provider availability. Sick calls are triaged for urgency, matched to the correct provider or PA, and booked into the schedule — even during the morning-rush call flood.

See It Live

See Salus answer a primary care call.

Onboarding first primary care practices · HIPAA compliant · Direct founder access, not enterprise support

EHR & PM Integrations

We integrate with every EHR across North America.

Epic, Cerner, Athena, eClinicalWorks, Jane, OSCAR, TELUS Health — if your practice runs on it, Salus writes back to it.

Epic logoEpic
Oracle Health (Cerner) logoOracle Health (Cerner)
Athenahealth logoAthenahealth
eClinicalWorks logoeClinicalWorks
NextGen Healthcare logoNextGen Healthcare
Allscripts / Veradigm logoAllscripts / Veradigm
MEDITECH logoMEDITECH
Greenway Health logoGreenway Health
DrChrono logoDrChrono
Kareo / Tebra logoKareo / Tebra
AdvancedMD logoAdvancedMD
CareCloud logoCareCloud
Practice Fusion logoPractice Fusion
ModMed logoModMed
Nextech logoNextech
Compulink logoCompulink
Amazing Charts logoAmazing Charts
Office Ally logoOffice Ally
Jane App logoJane App
OSCAR EMR logoOSCAR EMR
TELUS Health logoTELUS Health
PointClickCare logoPointClickCare
WebPT logoWebPT
Elation Health logoElation Health
InputHealth logoInputHealth
Accuro EMR logoAccuro EMR
Epic logoEpic
Oracle Health (Cerner) logoOracle Health (Cerner)
Athenahealth logoAthenahealth
eClinicalWorks logoeClinicalWorks
NextGen Healthcare logoNextGen Healthcare
Allscripts / Veradigm logoAllscripts / Veradigm
MEDITECH logoMEDITECH
Greenway Health logoGreenway Health
DrChrono logoDrChrono
Kareo / Tebra logoKareo / Tebra
AdvancedMD logoAdvancedMD
CareCloud logoCareCloud
Practice Fusion logoPractice Fusion
ModMed logoModMed
Nextech logoNextech
Compulink logoCompulink
Amazing Charts logoAmazing Charts
Office Ally logoOffice Ally
Jane App logoJane App
OSCAR EMR logoOSCAR EMR
TELUS Health logoTELUS Health
PointClickCare logoPointClickCare
WebPT logoWebPT
Elation Health logoElation Health
InputHealth logoInputHealth
Accuro EMR logoAccuro EMR