Product · Activate

Bring Every Patient Back.

Activate is Salus's outbound voice agent for recalls, annual wellness visits, care-gap closure, and lapsed-patient reactivation — omnichannel, at scale, with EHR write-back.

What It Does

Outbound That Actually Closes.

Care-Gap Recalls

Mammograms, colonoscopies, A1C follow-ups — reached, booked, confirmed.

Annual Wellness Visits

Medicare AWV campaigns run continuously across your panel.

Lapsed-Patient Reactivation

Rekindle patients who haven't been in for 12+ months.

Post-Discharge Follow-Up

48-hour post-ED and post-op check-ins with symptom triage.

No-Show Recovery

Missed appointments rebooked within the same day.

Omnichannel Fallback

Voice first, then SMS, then email — until the patient responds.

Campaign Flow

Load. Launch. Track.

01

Cohort loaded from EHR

Query your EHR for patients matching the recall criteria — age, condition, last visit.

Cohort loaded from EHR
EHR Sync
Live · Salus Engine
Chart UpdatedNote SignedPHI Encrypted
02

Activate places the calls

Salus voice agent calls, identifies itself, and holds a natural conversation.

Activate places the calls
Inbound Call
Live · Salus Engine
<2s AnswerIntent · RefillVerified Patient
03

Booking on the same call

Interested patients get scheduled directly into an open slot in your calendar.

Booking on the same call
Booked
Live · Salus Engine
Slot 10:40aConfirmedSMS Sent
04

Report and iterate

Weekly outcome reports — reached, booked, declined — with script tuning.

Report and iterate
Salus Engine
Live · Salus Engine
SalusReal-timeHIPAA
3.4×
Recall Lift
42%
Booking Rate
<24h
Full Cohort
EHR-native
Write-Back

Ready?

Get Your Front Desk Back.

Book a 30-minute demo. We'll walk through your call flow, EHR, and staffing costs, and show you exactly what Salus would run for your practice.

EHR & PM Integrations

We integrate with every EHR across North America.

Epic, Cerner, Athena, eClinicalWorks, Jane, OSCAR, TELUS Health — if your practice runs on it, Salus writes back to it.

Epic logoEpic
Oracle Health (Cerner) logoOracle Health (Cerner)
Athenahealth logoAthenahealth
eClinicalWorks logoeClinicalWorks
NextGen Healthcare logoNextGen Healthcare
Allscripts / Veradigm logoAllscripts / Veradigm
MEDITECH logoMEDITECH
Greenway Health logoGreenway Health
DrChrono logoDrChrono
Kareo / Tebra logoKareo / Tebra
AdvancedMD logoAdvancedMD
CareCloud logoCareCloud
Practice Fusion logoPractice Fusion
ModMed logoModMed
Nextech logoNextech
Compulink logoCompulink
Amazing Charts logoAmazing Charts
Office Ally logoOffice Ally
Jane App logoJane App
OSCAR EMR logoOSCAR EMR
TELUS Health logoTELUS Health
PointClickCare logoPointClickCare
WebPT logoWebPT
Elation Health logoElation Health
InputHealth logoInputHealth
Accuro EMR logoAccuro EMR
Epic logoEpic
Oracle Health (Cerner) logoOracle Health (Cerner)
Athenahealth logoAthenahealth
eClinicalWorks logoeClinicalWorks
NextGen Healthcare logoNextGen Healthcare
Allscripts / Veradigm logoAllscripts / Veradigm
MEDITECH logoMEDITECH
Greenway Health logoGreenway Health
DrChrono logoDrChrono
Kareo / Tebra logoKareo / Tebra
AdvancedMD logoAdvancedMD
CareCloud logoCareCloud
Practice Fusion logoPractice Fusion
ModMed logoModMed
Nextech logoNextech
Compulink logoCompulink
Amazing Charts logoAmazing Charts
Office Ally logoOffice Ally
Jane App logoJane App
OSCAR EMR logoOSCAR EMR
TELUS Health logoTELUS Health
PointClickCare logoPointClickCare
WebPT logoWebPT
Elation Health logoElation Health
InputHealth logoInputHealth
Accuro EMR logoAccuro EMR