Patient Access AI Built for the Confidentiality and No-Show Sensitivity of Behavioral Health.
Every behavioral health hour that goes empty is real revenue lost and a patient who needed help. Salus handles intake with discretion, checks the right insurance panels, and fills cancellations fast.
Built For Behavioral Health Patient Access
The parts your front desk is fighting for.
24/7 Patient Access
Every call answered in under two rings — nights, weekends, holidays — with full behavioral health context.
Behavioral Health-Aware AI
Triage, scheduling, and follow-up rules built for how behavioral health practices actually run.
EHR-Native
Real-time eClinicalWorks write-back. Every action lands in the chart with full audit trail.
Direct Founder Access, From Day One
You'd be one of our first behavioral health practices. You get the person who built the system — not a support ticket queue.
Workflows
The workflows behavioral health practices actually run.
Confidential Intake
Intake conversations are handled with the discretion the specialty requires — no chart-scraping questions on the first call, appropriate warmth in tone, and clean handoffs when clinical judgment is needed.
Insurance Panel & Coverage Checks
Behavioral health carve-outs, EAP eligibility, and in-network panel verification handled at booking so patients aren't surprised at check-in with an out-of-network bill.
No-Show Recovery for High-Value Hours
Cancellations trigger waitlist fill within minutes so 50-minute therapy hours don't go empty. Recall for lapsed patients handled with care.
Crisis & Escalation Protocols
Suicidal ideation, self-harm, and acute-crisis red flags escalate to a live clinical resource per your protocol — never to a voicemail.
EHR Integration
Native to the EHR you already run on.
Real-time booking, chart-write on every action, no rip-and-replace. eClinicalWorks is in production; other integrations available on request.
Every Step
Streamline every step of behavioral health care.
Built For This, Ready For You
Ready for behavioral health, from day one.
You'd be one of our first behavioral health practices. That means direct, hands-on access to the founder who's building this — every workflow tuned to how your practice actually runs, not adapted from a template.
Not a support queue.
Every early behavioral health practice works directly with the founder. Workflows are built with you, not around a generic template. When something needs to change, it changes in days — not on a roadmap.
Start the conversationFAQ
Behavioral Health — common questions.
With discretion, warmth, and no chart-scraping questions on the first call. Clinical-judgment moments hand off cleanly to your staff or on-call clinician.
EHR & PM Integrations
We integrate with every EHR across North America.
Epic, Cerner, Athena, eClinicalWorks, Jane, OSCAR, TELUS Health — if your practice runs on it, Salus writes back to it.