How It Works
Four steps. Every call. Every time.
Cancellation hits the schedule
Salus sees the open slot the moment it appears.
Waitlist texted in priority order
First to confirm gets the slot. Empty chair filled in minutes.
Recall runs on clinical cadence
Annuals, mammograms, device checks — all recalled at the correct interval per specialty.
Booked on the call, not just reminded
Recall isn't a nudge. Salus offers slots and books on the same conversation.
In Practice
Real no-show & recall scenarios.
Instant Waitlist Fill
The moment a cancellation hits, Salus texts the waitlist in priority order — configurable by urgency, wait time, provider match, or FIFO. First-to-confirm wins. Empty chairs fill in minutes, not days.
Clinical-Cadence Recall
Annual physicals, mammograms, colonoscopies, device checks — each on the correct recall cadence per specialty. Not a generic reminder loop; the actual clinical rhythm your patient population needs.
Lost-Patient Re-Engagement
Patients not seen in 12–18 months get a personalized outbound with the reason for return and an easy path to book. What's normally a lost lifetime-value patient becomes a booked visit.
Works With Your Existing System
No rip-and-replace.
Salus writes back to the EHR you already run on. eClinicalWorks is in production; more integrations available on request.
FAQ
Common questions.
Configurable per practice: urgency, wait time, provider match, or FIFO. Default is a hybrid rule you approve during setup.
EHR & PM Integrations
We integrate with every EHR across North America.
Epic, Cerner, Athena, eClinicalWorks, Jane, OSCAR, TELUS Health — if your practice runs on it, Salus writes back to it.